Lago Leisure Resort & Spa

Pros: The breakfast and restaurant were excellent. The staff were super helpful and friendly and service minded.

Cons: Some minor things needed maintainance/repair.

Awesome

Pros: Great hosts, Great location Great food Great facilities Best rooms, luxurious, well built with all amenities. Value for money.

Cons: Noting at all to dislike.

Wonderful comfortable stay in beautiful Cherai beach.

Pros: Wonderful hotel with friendly staff and a lovely setting on the backwaters. Lovely tasty South Indian breakfast.

Cons: Noisy tourist neighbour in the next door room, on the one early morning (not the hotel's fault), who was talking very loud.

Lago offers a beautiful and serene retreat with excellent food and hospitality- a memorable stay.

Pros: We were a group of 25 family members who had an enjoyable stay. Both breakfast and dinner were delicious, featuring a good variety buffet/menu. The tea/toast served was particularly enjoyable. The location was beautiful, serene. Suite Rooms overlooked the backwaters directly. beautiful surroundings, excellent food, and great hospitality. The staff were warm, attentive, and made our stay comfortable and enjoyable. The resort exudes tranquility, making it an ideal spot for relaxation and unwinding.

Cons: The raised platform for the bed in a Suite poses a safety concern. Unfortunately, one of us fell while getting up at night, which could be problematic for older guests. It would be beneficial to consider making the floor level to enhance safety. Coordinating dinner orders for larger groups requires advance planning. Informing guests about the need to place dinner orders ahead of time would ensure a smoother dining experience.

We had a great stay!

Pros: The staff were extremely helpful, accommodating and attentive. The location is great.

Cons: More variety could be offered for breakfast. The courtyard villas need an upgrade.

Great location and good facilities but cleanliness could be better

Pros: Very good location, good size and comfortable room for a family of three.

Cons: Cleanliness could have been better, both regarding bedsheets and breakfast/dinner serving.

Pros: What I liked most was the behaviour and attitude of the entire staff. The breakfast was good, though the food menu could be improved.

Pleasant stay

Pros: The staff were polite and proactive any issues were sorted

Cons: Trying to cater to high end market but falling short prices to high for the facilities provided

Enjoyable stay in a modern, appealing hotel in a good location.

Pros: The hotel is fresh and modern with great friendly staff who are extremely keen to please. The room was on the first floor with a good view of the lagoon and the outside area was clean and tastefully presented. It was a 5 min walk to the beach and the breakfast was extensive and appealing.

Cons: The only negative relates to lack of structure around room servicing. We stayed 5 nights at the hotel and there was no room cleaning/replenishing of supplies provided without asking. This is in the context that if you ask you will get but daily room serving you opt out of would be better than having to opt in.

Cozy resort at a beautiful location!

Pros: Cozy resort where they have made smart use of the space they have. The staff were very friendly. We wanted a late checkout which they accommodated quite well. I would gladly stay there again.

Cons: They had stains on their sheets. Could clean them up better.