Itsy Hotels Kottaram Residency

Pros: Even though it was a short stay, the manager & staff were very polite and helpful. Breakfast was good and the rooms were well maintained. Location is nearby ooty lake, so we can explore different locations easily. Special thanks for upgrading rooms without any cost.

Pros: Breakfast was really good. Decent place to stay. Value for money

Pros: The rooms were good , it was neat and clean and the complimentary breakfast was really good , it would have been better if the dinner was there in the hotel itself

Cons: The location , the hotels and shops are far and not in walkable distance

Pros: The room was clean and the complimentary breakfast on both days was homely food cooked to perfect taste and it was a good start to the day.. Anand sir was very welcoming and helpful...He made the whole stay very comfortable..

Excellent Hotel to stay with family, Go for it

Pros: I want to express my gratitude for an 11/10 star rating, as the accommodation was incredibly comfortable, particularly the assistance provided by Mr. X and his wife, who, by the way, I didn't get their names (forgot to ask). They were incredibly kind and made us feel as if we were at home. My daughter was unwell and not feeling her best. He went above and beyond to offer the necessary support, his assistance was greatly appreciated. I would absolutely endorse this place to my friends and family.

Cons: Absolutely NO

Homely and Welcoming

Pros: Rooms weren't huge but also didn't end in 2/3 steps. It was perfect especially the views from the double occupancy room. Breakfast was simple yet filling and more importantly it was homely. The staff were excellent and way more accommodating than expected. Props to Mr Selvam and another older guy for making our stay in an unexpectedly cold Ooty comfortable

Cons: Heating inside rooms should've been provided. Even a cheap filament heater would be better than nothing. Nothing else to complain about

Pros: The staff was nice. Room was clean. It met our expectations.

Nice stay

Pros: Staff were very friendly. Room and bathroom were very neat and tidy.

Good value for money

Pros: Clean room, location is acceptable, breakfast limited option however very good quality and taste. The staff was cooperative. just across the road is a good restaurant. The location is outside the city, so it was easy for me to go for a run towards Lwaracne school. The place is quiet and cool. A good parking place.

Cons: Bathroom fittings need attention as leakage keeps the floor wet. Some stinky smell in the bathroom. Towels were clean and new however not good water absorption so it was difficult to dry the skin.

Pros: Clean rooms, far from noise, easily accessible by local transport & amazing breakfast.